Case Studies

More than 250,000 users across more than 5,000 European corporations rely on SmartNumbers™ for mission-critical voice services

SmartNumbers™ provides large enterprises with resilient and flexible voice services and is widely deployed by large organisations such as banks, Government, retail and Defence who seek to speed business transformation and compliance.

"SmartNumbers is mostly used by Microsoft consultants, who spend a lot of their time on the road, and working at client sites. Our engineers working at client sites may be there for a week or more testing programmes, integrating systems and so forth. So their phones are simply directed through to them, wherever they are."

Nick Wills, Head of Property and Facilities, Microsoft UK

"SmartNumbers is reliable, flexible and easy-to-use. As a hosted voice service, it also plays a key role in disaster planning. If telephony was lost at both offices, SmartNumbers will ensure that callers can be routed through to home-based counsellors, ensuring business continuity."

Dawn Mellor, Manager, ICAS Telephone Counselling Centre

"I was applying for a job and I was able to leave my own 0208 number on the application form - without that number, I would have had to have left the number for my key worker or the phone in the hall of my semi-independent house. This way, employers don't need to know that I am homeless - I feel like I stand an equal chance with any other candidate now. It also gave me greater control to receive my messages personally in my job search."

St Mungo's client, David Lightbody

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